If your order has not yet shipped, please call us to see if we can still update your shipping address. Whether to fix a wrong address or change to another delivery address, if the label has not yet been printed, we should still be able to update the address in our system.
Once the package label has been printed and the box is out for pickup from our warehouse, we are unable to change the shipping address en route, however UPS does have an option for packages sent through them.
Orders Shipping By UPS If your order is shipping via UPS you can sign up for UPS My Choice to update your delivery address. This membership service will allow your to reroute your package and receive email updates about its progress. Depending upon your membership, there may be a fee (around $15) to intercept and reroute the package.
Please see Shipping and Delivery for more information.